Privacy Policy | Yanelota

Last Updated: 08 Mar 2025

We value your privacy and are committed to protecting your personal data. This Privacy Policy informs you about what personal data we collect, how we use, store, and protect it, as well as the rights you have concerning your personal data.

1. What personal data do we collect?

We collect the following personal data:

First and last name
Email address
Delivery address (in case of a purchase)
Phone number (optional)
Payment details (only for processing orders)

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the IP address; login; e-mail address; password; connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

2. Why do we collect your personal data?

We collect your personal data for the following purposes:

Processing orders and deliveries
Contacting you regarding your orders or inquiries
Improving services and user experience
Complying with legal obligations, such as tax and financial requirements

3. How do we use your personal data?

Your personal data will be used only for the purposes outlined above. We do not sell or share personal data with third parties, except when necessary for fulfilling orders (e.g., payment processors and delivery service providers).

4. Data Retention

Your personal data will be stored for as long as necessary to process your order and comply with legal obligations. After that, it will be deleted or anonymized unless required to be retained for a longer period by law.

5. Your rights

You have the following rights concerning your personal data:

Right to access your personal data
Right to correct inaccurate or incomplete data
Right to delete your personal data
Right to restrict the processing of your personal data
Right to data portability
Right to object to the processing of your personal data

If you wish to exercise any of these rights, please contact us at yanelota.crafts@gmail.com.

6. Data Protection

We implement all necessary technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy, and any updates will be published on this website. We recommend regularly reviewing this page to stay informed of any changes.

8. Contact

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at yanelota.crafts@gmail.com.